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This notice explains what information Opus Chauffeur receives through this website and how it is used to respond to and coordinate journey requests.
When you submit a journey request, we receive the itinerary, traveler and luggage details, service preferences, special requests, and the contact information you choose to provide. Please do not include passport numbers, payment-card information, medical records, or other information that is not needed to plan the journey.
You can enter an address without choosing a suggestion. Opus airport suggestions are prepared locally. When Google Maps suggestions are available, typing in an open pickup or destination field sends the text you enter and a random search-session identifier through our server to Google to obtain matching places, before you submit a journey request. This lookup does not send the other form fields or request your device’s precise location.
Suggestion queries are sent in the request body rather than the page URL. The application does not intentionally log the query text or persist suggestion lists. Infrastructure and Google may process technical connection information under their own policies. A selected or manually entered address is included in your journey request if you later submit it. Read Google’s Privacy Policy and the address-suggestion terms.
We use submitted details to review the request, check operating feasibility and vehicle fit, prepare a quote or confirmation, communicate about the itinerary, coordinate an accepted service, prevent misuse, and maintain necessary business records.
Journey requests are stored in the website's database. If a journey is accepted, details needed to assess or deliver it may be shared with the relevant transportation or service provider. Opus Chauffeur does not sell journey-request information.
We retain information only for as long as reasonably necessary for the request, an accepted journey, recordkeeping, dispute resolution, fraud prevention, and legal obligations. No internet service can promise absolute security, but access and collection should remain limited to what the workflow requires.
You may ask to access, correct, or delete information connected to your request, subject to records we must keep. Local law may provide additional rights. Email info@opuschauffeur.com and include the request reference when available.
The site may use device-local storage for a non-essential presentation preference, such as remembering that the opening brand animation has already played during a browsing session. To transfer the homepage planner to the contact page without putting the itinerary in the page address, the site stores the initial planner details in tab-local session storage. The saved starting details can be restored on refresh or Back for up to 30 minutes; Clear or a successful request removes that saved draft. Later form edits and reply details are not included in this draft. Expired drafts are removed when the planner next checks storage, and the browser normally clears session storage when the tab closes.
If browser storage or JavaScript is unavailable, the planner uses a query link. With JavaScript, the contact page removes query details from the visible address after loading them into the form. Without browser storage, those details cannot be restored after refreshing the cleaned address. A draft is not a submitted request; submitted journey requests are not stored only in the browser.
Submitting a journey request is also subject to the Website & Journey Request Terms.
A privacy question?